(03) 9455 0822 After Hours: (03) 9483 7940  

About Us

Banksia Palliative Care Service Inc.

Our Vision

Every person accesses and receives exceptional, personalised palliative care support at the right time, and in the right place.


Our Values

Excellence; Respect; Integrity; Collaboration

We strive for excellence in everything that we do; we act with integrity, respect others always and our collaborations make us stronger and better…and we never lose sight of what’s important.

Our Mission

To provide exceptional palliative care services that assure quality in life, dignity in death and support in bereavement.


Our History

The need for community palliative care services in the north east suburbs of Melbourne was first identified in 1987.  Shortly after, the first interim Committee of Management, being a group of respected community leaders, was formed.  This independent, transparent and accountable governance still exists today.

The Committee’s first task was to oversee the funding of a feasibility study, of the needs to establish a community palliative care service in the north east.  The name Banksia Palliative Care Service was incorporated on 25 August 1989. The name “Banksia” was adopted, as “Banksia Street”, was at that time, the southern border of the service

In 1991, as a result of the findings of the feasibility study, funding was provided, and Banksia commenced with one staff member who was housed at the Diamond Creek Royal District Nursing Service Office.


The demand for palliative care services “in the home” increased significantly.  In 1993, more staff were employed and Banksia moved to an office premises in Susan Street, Eltham.  Banksia was located there until moving to Ivanhoe, in 2001 and then to its current premises in Heidelberg in 2010.  The demand for Banksia’s services has grown from 43 clients in 1993 to in excess of 500 clients per year.

Banksia has provided specialist palliative care and practical support to over 7,000 children and adults living at home or in an Aged Care facility who have been diagnosed with a progressive terminal illness.  This service is multiplied many times with the support of carers, partners and family members.

Banksia Palliative Care Service (BPCS) is the only Community Palliative Care Service in the north east suburbs of Melbourne, for the area encompassing the 3 local government areas of Banyule, Nillumbik and Whittlesea.

Banksia services an area of approximately 1,000 square kilometres and a population of approximately 330,000 people. Banksia’s history and origin is very important, as it clearly defines the organisation as a “community organisation”.