(03) 9455 0822 After Hours: (03) 9483 7940  

What is Palliative Care

Banksia Palliative Care Service defines Palliative Care as the provision of coordinated expert nursing, medical and allied health services, enabling people who are living with a life-limiting illness to live their best lives until the time of death. 


About Banksia Palliative Care

Free 24 Hour Community Home Based Specialist Palliative Care & Support

After Hours Support Phone Number:  (03) 9483 7940

Join the Banksia Team

Volunteers are an integral part of the organisation. No role is more important than the other.


Making a charitable donation is a great way to give back to our community


“Without Banksia’s support, we could never have given mum her final wish. We could never have surrounded her with as much comfort, care and dignity that we did as she lived out her final weeks surrounded by the love of her husband, her children and her grandchildren, in her own home.” 

Jo (Daughter and carer)

Bereavement Support

Bereavement Information Sessions.

These sessions provide you with:

  • Information about the nature and impact of grief.
  • Coping strategies for grief and adjustment to loss.
  • Opportunities to connect with peers.


On behalf of the President and Committee of Management of Banksia Palliative Care Service Inc, NOTICE IS GIVEN that the Annual General Meeting will be held Thursday 26th November 2020, at 6:30pm, via videoconference.

Due to the impact of the Covid-19 global pandemic, and the restrictions that are currently in place for social gatherings, the Committee of Management have decided to hold a members-only meeting via Zoom this year. The meeting will undertake all ordinary business, as per Rule 30 (4) of the Banksia Palliative Care Service Inc Rules of Incorporation.

COVID-19 (Coronavirus) UPDATE

A message from our Executive Officer – Michelle Wood

Dear Banksia clients and carers,

I am writing to you to provide updated information related to Banksia Palliative Care’s service delivery during the Coronavirus (COVID-19) pandemic.

Our promises

Firstly, I want to reassure you that none of the Banksia clinical team members have travelled overseas in the last several months, nor will they come to your home if they are unwell, or have had a COVID-19 test, and not received the result – we promise that we will do everything possible to keep you safe.

Also, Banksia has changed several work processes over recent months to ensure we can continue to provide expert palliative care support whilst keeping our team, and you and your family/carers safe and healthy. As the COVID-19 situation evolves, we are responsive to Government recommendations, and alter our work processes to support any change. We will continue this vigilance until the COVID-19 pandemic has subsided.


Your safety, and that of our team is very much at the forefront of our minds and actions.

To ensure safety and to provide the best care, at every visit, we will ask questions about COVID-19 before we enter your home at every visit. Your answers being accurate is extremely important.

We will be asking:

  • If you, or anyone you live with, currently have any respiratory symptoms, a chest or throat infection or a fever.
  • If you have had visitors to your home within the last week who have had any respiratory symptoms, a chest or throat infection, or a fever.
  • If you, anyone you live with, or any visitors have travelled and returned from overseas recently.
  • If you, anyone you live with, or any visitors have been tested for COVID-19 in the last 7 days, and the results (if known).
  • If you, anyone you live with, or any visitors have had contact with a confirmed or suspected case of COVID-19 in the last 14 days. 

If you answer ‘Yes’ to any of the questions, we may wear Personal Protective Equipment (PPE) when we visit, or provide support via telehealth (phone or video conference). We will work with you to find the best option for you.


Our staff may wear masks (and/or gloves) when they come to your home to see you. This is not because they are unwell, or because we think anyone in your home is unwell – it is simply because our team are health workers and they work within the community. Our team will not be offended if you ask them to put a mask on when they visit, or if you decide to wear a mask while they are there.

As wearing masks, for the time being, may become a normal way of life, to support our staff, clients and the environment, we contacted the very generous members of The Patchwork Gallery Quilt Group, who are exceptional supporters of Banksia, to ask them to make cotton facemasks for the Banksia clients. We have received a supply of beautifully handmade quilted facemasks, which are ready for distribution. Due to the limited supply, we can only offer one to each client at this time. If you would like a mask, please ask our staff when they visit.

COVID-19 testing

Any person in our community who shows any symptoms aligned to COVID-19 (fever, sore throat, cough, etc), is being asked by our Government to be tested for COVID-19. It is essential that all staff, clients and carers are tested to ensure we all keep each other safe and well. We encourage you to have a test should it be appropriate – being tested will not prevent us from visiting your home if we are needed. We also encourage you to call us if you need help to access testing – we will do everything we can to help with this

Where to from here….

I want to assure you again that Banksia is here for you- its ‘business as usual’. We will continue to support you and your family in your home, despite the COVID-19 situation. If you have any questions in regards to this letter or any concerns in regards to the COVID-19 Pandemic that relates to the Banksia service, please do not hesitate to call our office for advice and clarification.

 We want to thank you for all your support and consideration during this time of uncertainty – please take care of yourselves and stay safe.


Executive Officer

Employment Opportunities

Current opportunities to join the Banksia Palliative Care Service team.

Make a Donation

Every cent donated to Banksia goes directly to Banksia.

25 years of caring - Banksia Palliative Care


Banksia Palliative Care Service is very appreciative of all of our financial supporters, who make donations of any value

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