(03) 9455 0822 After Hours: (03) 9483 7940  

What is Palliative Care

Banksia Palliative Care Service defines Palliative Care as the provision of coordinated expert nursing, medical and allied health services, enabling people who are living with a life-limiting illness to live their best lives until the time of death.

About Banksia Palliative Care

Free 24 Hour Community Home Based Specialist Palliative Care & Support

After Hours Support Phone Number:  (03) 9483 7940

Join the Banksia Team

Volunteers are an integral part of the organisation. No role is more important than the other.


Making a charitable donation is a great way to give back to our community


“Without Banksia’s support, we could never have given mum her final wish. We could never have surrounded her with as much comfort, care and dignity that we did as she lived out her final weeks surrounded by the love of her husband, her children and her grandchildren, in her own home.” 

Jo (Daughter and carer)

Bereavement Support

Bereavement Information Sessions.

These sessions provide you with:

  • Information about the nature and impact of grief.
  • Coping strategies for grief and adjustment to loss.
  • Opportunities to connect with peers.

Festive Season Remembrance Service

Normally, at this time of the year, we would be extending an invitation to our Festive Season Remembrance Service. In a year that did not include social distancing and lockdown, we would have extended an invitation to attend one of the Remembrance Services that we hold throughout the year to enable you and your family to take a few minutes for yourselves, to simply remember the person that you lost. Afterward, some of our team would be available to chat, just to see how you and your family are going.

We have not been able to do that this year, nor have we been able to hold our festive season service, however, we can still provide an opportunity for yourself, and for your loved ones to take that few minutes with our Festive Season Remembrance Service video. We hope this is useful to you at this time that we know may be very difficult. Please know our thoughts are with you and your family, and should you need anything we are here.



Order of Service

Welcome: Michelle Wood (Executive Officer)
Poem: When we remember.  Author Unknown – Kylie Johnson (Clinical Operations Manager)
Song: Time after Time (Cindi Lauper) – Banksia Choir
A Moment to Remember; continuing the bonds of love – Claudia Moratto (Bereavement Counsellor)
Song: Annie’s Song (John Denver) – Banksia Choir
Poem: Eternally.  Author Unknown – Tamara Powell (Support and Wellbeing Team Leader)
Closing words: Michelle Wood
Song: Here comes the Sun (The Beatles) – Banksia Choir

Staff lighting candles

  • Sally Brown (Quality and Safety Manager)
  • Fiona Wilson (Banksia Volunteer)
  • Bridget Armstrong (Administration)
  • Cherrie Chong (Administration Manager)
  • Claudia Moratto (Bereavement Counsellor)
  • Irene Nikolaidis (Administration)
  • Lisa Candia (Nurse Team Leader)
  • Ruth MacIsaac (Register Nurse)
  • Tori Pearce (Support and Wellbeing Team Leader)


Time after Time – Cyndi Lauper
Annie’s Song – John Denver
Here comes the Sun – The Beatles


John Francis – Banksia Palliative Care Volunteer

COVID-19 (Coronavirus) UPDATE

A message from our Executive Officer – Michelle Wood


To all of our clients, carers and stakeholders,

I am writing to you to provide updated information related to Banksia Palliative Care’s service delivery during the Coronavirus (COVID-19) pandemic.

Firstly, I want to reassure you that none of the Banksia clinical team members, nor their families have travelled overseas this year, nor will they come to your home if they are unwell, or have had a COVID-19 test, and not received the result – we promise that as we have done all year, we will continue to do everything possible to keep you safe.

Also, Banksia has changed several work processes over the year which has enabled us to continue to provide expert palliative care support whilst keeping our team, and you and your family/carers safe and healthy. We have been responsive to Government recommendations all year, and will continue to be so – we will maintain this vigilance until the COVID-19 pandemic has subsided.


Your safety, and that of our team remains very much at the forefront of our minds and actions. To ensure safety and to provide the best care, at every visit both to client homes and to our office, we will ask questions about COVID-19 symptoms. Answers being accurate remains extremely important.

COVID-19 testing

Any person in our community who shows any symptoms aligned to COVID-19 (fever, sore throat, cough, etc), is still being asked by our Government to be tested for COVID-19. It is essential that our whole community are tested when appropriate to ensure we all keep each other safe and well. We encourage you to have a test should it be appropriate – being tested will not prevent us from visiting if we are needed, HOWEVER it is essential that we are informed that a test has been conducted BEFORE the visit takes place, so please call our office to let us know.

Where to from here….

I want to assure you again that Banksia is here for you – it is ‘business as usual’. We will continue to support you and your family in your home throughout the pandemic. If you have any questions in regards to the COVID-19 Pandemic that relates to the Banksia service, please do not hesitate to call our office on 9455 0822 for advice and clarification.

We want to thank you for all your support and consideration – please take care of yourselves and stay safe.

Executive Officer

Employment Opportunities

Current opportunities to join the Banksia Palliative Care Service team.

Make a Donation

Every cent donated to Banksia goes directly to Banksia.

25 years of caring - Banksia Palliative Care


Banksia Palliative Care Service is very appreciative of all of our financial supporters, who make donations of any value

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